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Account deactivation notices are sent from the Help Service Desk email account and will not ask for any personal information or passwords via email or web forms. Don't be fooled by scams sending false warnings about account activity or anything asking for account information or passwords.
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New students who have paid matriculation fees
Students are eligible to retain an account if they are a new incoming student (paid matriculation fee), or a student enrolled or eligible to enroll in classes in current or following semesters.
Students on military leave, academic leave, study abroad, or other academic programs which don't include enrollment in a course may retain an email account.
This information is not always provided to IT, so please contact the Help Service Desk if a notification is received involving an account.
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Employees who work (1) semester per year may find an account is pending deactivation due to not having a contract between semesters. Your department chair should contact the Help Service Desk after account deactivation notices are sent to have your account extended between off semesters if this is the case.
If none of the above apply and it is felt that a UW Oshkosh email account should be retained, contact Human Resources to verify contract information has been entered correctly. The deactivation notices are sent based on the HR data, reception of a notice indicates that during the time the notices were generated a current contract was not on file. After contacting HR, contact the Help Service Desk to guarantee continued account access.
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