macOS 14 15 "SonomaSequoia" is available for your downloading and installing pleasure in our Managed Software Center (MSC). You can also attempt to upgrade to macOS Sonoma Sequoia using the standard method via Software Updates in System Preferences/Settings.
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Simply put, the "Quick" install will refresh the softwareupdate service (which has had a tendency to get frozen during checks for updates from Apple) and then open Software Update in your System Preferences/Settings. We've made this option available because upgrades via Software Update tend to require a smaller download and recently have not needed admin privileges in order to complete.
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What What is the difference between Quick and Full?
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If you chose to go the Quick upgrade route, after clicking to install the Quick upgrade (and then clicking "Update All" in MSC to execute the upgrade), you will eventually be presented with a Software Update window that should show the macOS Sonoma Sequoia upgrade. Click "Upgrade Now" to start the upgrade process...now.
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If the Mac has an Apple Silicon processor (M1, M1 Pro, M2, etc.) you will be prompted for a password. This is the password you use to log into the Mac which should match your NetID password. This is not necessarily a prompt for admin credentials; a prompt for admin credentials will have two fields, one of which would not be autofilled with your username if you didn't have admin privileges on the Mac and one field would not have a pulldown menu in order to change the username.
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macOS Sonoma Sequoia should then begin to download and the Mac will "prepare" itself for the upgrade. In the event that this does not occur, please restart the Mac and try again.
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If you are presented with an “Authentication is disabled” error after correctly typing your password, please contact the Help Desk and explain that you attempted to apply an update/upgrade but it appears your account needs its Secure Token reset.
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If during the process of the Quick upgrade you are prompted for admin credentials, please go back to MSC and use the "Full Install" method of upgrading. There have been a few situations where users needed admin privileges to upgrade via the "Quick" Software Update method; these Macs are usually Intel-based Macs which started out running macOS Catalina.
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After upgrading, MSC may show Sonoma Sequoia upgrades are available even though you just completed the upgrade. Refer to this Apple Support Page to confirm what version of macOS is installed.
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