This document will explain the steps necessary to resolve failed connection issues with UW Oshkosh owned macOS devices.
Symptoms
When attempting to connect to Titan WiFi, the menubar item for WiFi flashes on and off and fails to ever make a solid connection, or the device shows a message that it failed to connect. The Titan WiFi guest network and ethernet may work.
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Resolution Instructions
The device must be on-campus, and connected via ethernet. Wireless should also be turned off.
Log into the device, and open the MSC (Managed Software Center) application
Click on My Items, locate Titan WiFi Machine Authentication, and click REMOVE
Next search MSC for UWOAD Bind with Serial and click INSTALL
Finally, search MSC for Titan WiFi Machine Authentication and click INSTALL
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The steps above MUST be completed while on-campus |
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