Duo - FAQ - Troubleshooting
- Gianna Goodermuth
- Liz Christopher
Sign back into Duo Device Management Portal: https://netid.uwosh.edu/duo
Not all applications support the Duo windows/iframe. When authenticating to such as system, login as you would normally, but append the Duo passcode to your NetID password with a comma and no space, as shown in image below. Push notifications may or may not work for these applications.
NOTE: The following list of applications are known to be affected by this behavior:
Imagenow
Peoplesoft
Campus VPN
Contact the IT Help Desk to request a bypass code (this is good for 12 hours). We must go through the Identity Proofing process before we can provide you with a bypass code.
Yes, you will need to visit Clow C010 and pick up a fob. You can also configure the phone app at the same time.
Yes, you can add the UWO account to the app.