Using Hardware Token - Duo

Owned by Gianna Goodermuth
Last updated: May 03, 2024 by Liz Christopher
1 min read

Hardware tokens are the most basic way of authenticating to any NetID-authenticated system that uses Duo 2-factor authentication, including TitanWeb, TitanAdmin, Imagenow, or VPN. Tokens are available at the Helpdesk.

Set Up

To authenticate using a hardware token, click the Enter a Passcode button. Press the button on your hardware token to generate a new passcode. Type it into the space provided, and click Log In.

NOTE: Some systems do not prompt for DUO authentication and the passcode must be appended to password at the login prompt. In the password field, type in your password immediately followed by a comma then the passcode on your hardware token. For example: password,867539.

 

Tokens can get "out of sync" if the button is pressed too many times in a row, and the generated passcodes aren't used for login. Contact your administrator if your token stops working.