VoIP - Forward UWO Phone to Another Phone Number

From Phone

1. Select Forward All

2. Type phone number

   1. Another UWO phone number: enter in 4-digit extension

   2. Another phone at the same FDL or FOX campus: enter 7-digit extension

   3. Personal device or number at another campus: Type 81 then your area code and phone number.

3. Once completing the number the Forward menu will close.

From Web

1. Go to https://cucm1.voip.uwosh.edu/ucmuser (if you are off campus you will need to connect to VPN first)

2. Log in with your NetID username and password

   • If you cannot do this step you will need to email itservicedesk@uwosh.edu to make the request for a VoIP team member to assist.  

     • Provide the office phone number and number you want it to be forwarded to

3. Make sure the Phones tab is selected

4. Click on Call Forwarding

5. Check the box in front of Forward all calls to for the desired extension (you may have to click on the extension):

6. Click the drop down next to Forward all calls to > select Add a new number

7. Click in the box after Forward all calls to >

   1. Another UWO phone number: enter in 4-digit extension

   2. Another phone at the same FDL or FOX campus: enter 7-digit extension

   3. Personal device or number at another campus: Type 81 then your area code and phone number. (i.e 819201231212) you would like to forward to (do not include any spaces)

8. Click out of the box (this may be needed to see the Save button)

9. Click on Save