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Select the Add Comment button under the Case Activity.
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The comment box will now show for you to type.
Include when/how you reached out to the student
Whether a meeting took place
If meeting with the student
create an appointment summary to complete the meeting
Any other detail you feel necessary
Be careful when enter information here, other staff who have access to cases will see your case comments.
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Select Add Comment.
Your comment will now show in the Case Activity area.
Close Case
When to Close the Case
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