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When attempting to connect to Titan WiFi, the menubar item for WiFi flashes on and off and fails to ever make a solid connection, or the device shows a message that it failed to connect. The Titan WiFi guest network and ethernet may work.


Resolution Instructions

  1. The device must be on-campus, and connected via ethernet. Wireless should also be turned off.

  2. Log into the device, and open the MSC (Managed Software Center) application

  3. Click on My Items, locate Titan WiFi Machine Authentication, and click REMOVE
  4. Next search MSC for UWOAD Bind with Serial and click INSTALL
  5. Finally, search MSC for Titan WiFi Machine Authentication and click INSTALL