Create a ticket for Device Support. Make sure to get the UWOID tag number of the computer.
Provide LAPS account credentials to the user.
Have the user sign in with LAPS creds and set up a Teamviewer Service Queue Session.
Install VPN if not already installed.
Sign into VPN.
Refresh the LAPS Password so it changes.
In the LAPS UI: Change the expiration time to now and click Set.
On the user's computer: open command prompt and run gpupdate (DO NOT use /force /boot /sync)
In the LAPS UI: Click search and make sure the password changed. Repeat this step until the password change is confirmed.
On the user's computer, in file explorer navigate to the filepath for Google Chrome. Something like C:\Program Files (x86)\Google\Chrome\Application.
Shift and right click on chrome.exe.
Select Run as different user.
Have the user type in their username and new password.
Log out of the LAPS account, have the user log in with their updated credentials.