Delegated/Shared Account Creation and User Access Requests - Outlook

Delegated/Shared Accounts

Delegated accounts are non-user accounts that are shared within a departmental or non-user accounts.  An example of a delegated (departmental) account is itservicedesk@uwosh.edu.

Request a Delegated Account

To request a new delegated account, Submit an IT Service Ticket and select Shared Email as the System/Service or contact the Information Technology Service Desk at 920-424-3020 or itservicedesk@uwosh.edu. You will need to provide the name of the account, the manager of the account, and the names of anyone who should be able to view and send emails. The account will need to be renewed annually.

Request a Change of Manager or Additional Managers

To request changes to or additions of account managers, Submit an Access Request.

By default, managers do not have access to view and send emails from the account. If the manager needs this access, please include that in your request.

Request Access to a Delegated Account

To request access changes to a delegated account, Submit an Access Request.

If you are not the manager of this delegated account, please share the request with the manager if you know who they are so they can approve. If you are not sure who the owner of the delegated account is, we will reach out to them for approval.