Delegated/Shared Account Creation and User Access Requests - Outlook

Delegated/Shared Accounts

Delegated accounts are non-user accounts that are shared within a departmental or non-user accounts.  An example of a delegated (departmental) account is helpdesk@uwosh.edu.

Request a Delegated Account

To request a new delegated account, Submit an IT Help Ticket and select Shared Email as the System/Service or contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu. You will need to provide the name of the account and the manager of the account. The account will need to be renewed annually.

Request a Change of Manager or Additional Managers

To request a change of account manager, Submit an Access Request

By default, managers have access to view and send emails from the account. If the manager just needs to be able to request access for others and not have access themselves, please include that in your request when requesting permission.

Request Access to a Delegated Account

To request access changes to a delegated account, Submit an Access Request

If you are not the manager of this delegated account, please share the request with the manager if you know who they are so they can approve. If you are not sure who the owner of the delegated account is, we will reach out to them for approval.