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Install and Connect VPN On Non-Campus Mac

Install and Connect VPN On Non-Campus Mac

Installation

Install the GlobalProtect agent once on each computer you wish to access from. If installing on a campus managed computer, follow the instructions here instead: VPN - Install and Connect Campus-Owned Mac

  1. With a web browser, visit https://ondemand.vpn.uwosh.edu/

    'ondemand.vpn.uwosh.edu' in a web browser's address box

  2. Log in with your NetID username (without the @uwosh.edu) and password

    UW Oshkosh VPN Service Log In dialog

  3. Select to download the Mac version of the GlobalProtect Agent software. If prompted, choose to Keep the downloaded file.

    Highlighted link to download the GlobalProtect agent for Mac

  4. Locate the downloaded GlobalProtect installer within your Downloads folder and double-click to open

    'GlobalProtect.pkg' file downloaded as a result of clicking the appropriate link

  5. The installer will open. Click Continue to proceed.

    Welcome Screen for the GlobalProtect Installer

  6. Leave the default options selected and click Continue

    Default Options in the GlobalProtect Installer

  7. Click Install to install the software. If prompted, enter your computer username and password to authorize the installation.

    Standard Install options in the GlobalProtect Installer

  8. Click Close to complete the installation.

    Successful installation screen in the GlobalProtect Installer

  9. You may be prompted to allow the extension on newer versions of OS X. If so, click Open Security Preferences

    macOS Alert for Palo Alto Networks System Extension Blocked

  10. Click the Allow button within the Security Preferences window.

    'Allow' button for allowing Palo Alto system extension to load

  11. If prompted, check the box for Palo Alto Networks and click OK

    List of extensions to allow after clicking 'Allow' (Optional)

After installation is complete you can proceed to connect following the instructions below.

Connection

Once installed, connect the VPN to establish a secure connection to campus.

  1. Click the GlobalProtect icon at the top of the screen. The GlobalProtect icon looks like a small globe.

    GlobalProtect globe icon in Finder's Menu Bar

  2. In the connection window, enter ondemand.vpn.uwosh.edu

    GlobalProtect's 'Connect' button with proper 'ondemand.vpn.uwosh.edu' Portal entered

  3. Click Connect to begin the connection process. When prompted, enter your NetID username (without the @uwosh.edu) and password. Note: Upon clicking Connect with your username and password entered, you will be prompted for additional multi-factor authentication (MFA). Failure to provide MFA will result in connection errors.

    GlobalProtect Login window with UWO branding visible

     

  4. You are now connected to campus and can access protected resources. Once completed with your work, click the GlobalProtect icon  and click Disconnect.

    GlobalProtect successfully connected dialog message