Install and Connect VPN On Non-Campus Mac


Install the GlobalProtect agent once on each computer you wish to access from. If installing on a campus managed computer, follow the instructions here instead: VPN - Install and Connect Campus-Owned Mac

  1. With a web browser, visit

  2. Log in with your NetID username (without the and password

  3. Select to download the Mac version of the GlobalProtect Agent software. If prompted, choose to Keep the downloaded file.

  4. Locate the downloaded GlobalProtect installer within your Downloads folder and double-click to open

  5. The installer will open. Click Continue to proceed.

  6. Leave the default options selected and click Continue

  7. Click Install to install the software. If prompted, enter your computer username and password to authorize the installation.

  8. Click Close to complete the installation.

  9. You may be prompted to allow the extension on newer versions of OS X. If so, click Open Security Preferences

  10. Click the Allow button within the Security Preferences window.

  11. If prompted, check the box for Palo Alto Networks and click OK

After installation is complete you can proceed to connect following the instructions below.


Once installed, connect the VPN to establish a secure connection to campus.

  1. Click the GlobalProtect icon at the top of the screen. The GlobalProtect icon looks like a small globe.

  2. In the connection window, enter

  3. Click Connect to begin the connection process. When prompted, enter your NetID username (without the and password. Note: Upon clicking Connect with your username and password entered, you will be prompted for additional multi-factor authentication (MFA). Failure to provide MFA will result in connection errors.


  4. You are now connected to campus and can access protected resources. Once completed with your work, click the GlobalProtect icon  and click Disconnect.