Quick Start Phone Guide
Make a Call
Oshkosh campus dialing another Oshkosh campus phone
Pick up the handset
Dial the last 4 digits of the phone number
Fox Cities or Fond du Lac campuses dialing another FC or FDL phone
Pick up the handset
Dial the 7 digit phone number
Dialing a phone at another campus
Dial 8-1
Dial the 10 digit phone number
Oshkosh numbers start 920-424
Fox Cities numbers start 920-832
Fond du lac numbers start 920-929
Dialing Off Campus
Dial 8-1
Dial the 10 digit phone number
Forward All Calls
To Another Number
Press the soft key for Forward all
Dial the number you would like to forward to
You will see Forward  with the number you have forwarded to shown in the top left corner of the phone screen
To receive calls again press Forward off
To Voicemail
Press the soft key for Forward all
Press Voicemail
Answer a Call
The handset will be flashing red for an incoming call
Pick up your preferred device for the call
i.e. handset, headset or press the speakerphone button
Adjust Volume
While on a call, use the Volume +/- buttons (15) to adjust voice volume
While not on a call, use the Volume +/- buttons (15) to adjust ringtone volume
Voicemail
The voicemail button (18) can be used to play voicemail from your phone screen.
Check the Voicemail Quick Start Guide for instructions
Speed Dial
Speed dial numbers are set using the portal
Login with your NetID username and password
Cisco 8845 Phone Overview
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Incoming call (flashes red) Voicemail Indicator (lit red)
The handset will be flashing red for an incoming call
Pick up your preferred device for the call i.e.handset,headset or press the speakerphone button (11)
Phone Screen (not a touch screen)
Camera - Rotate the outer ring to open or close the camera shutter.
Features and Session
Green, steady: Active call
Green, flashing: Held call
Amber, steady: Private line in use
Amber, flashing: Incoming call
Red, steady: Remote line in use
Red, flashing: Remote line on hold
Soft Keys
There are 4 soft keys that are located under the screen
The options shown in the soft keys will change based on the menu item currently active on your phone. Default soft keys on a phone not in use are Redial, New Call, Forward all, etc.
Press the button below the soft key menu option you want to select
If there are additional soft key options on the next screen you will see two dots on the right soft key > press the right soft key to see more soft key options
Navigation Pad
Use the buttons around the outer circle to move up, down, left and right
through menus, to highlight items, and move within a text input fieldPress the center of the navigation pad
to select an option
Release - end call
Hold
Press Hold
To bring the caller back press Hold again
Conference
While on a call press Conference
Dial the number you would like to conference into the call > the original caller is not part of this call yet (they are on hold)
Press Conference again to connect all callers
Transfer
While on the line press Transfer
Dial the number you would like to transfer the caller to
Press Transfer again
Speakerphone
Mute
To mute yourself (so the caller can’t hear you), press Mute it will be lit red
Press Mute again to turn mute off
Headset
To make a call, Pick up the Headset (should be lit green)
Dial the number you would like to call
Keypad
Volume
Directory
Use the navigation pad to choose Personal or Corporate
Press Search to view a full Corporate Directory
Applications
View Recent Calls
Press Applications
Use the navigation pad to highlight Recent
Press on the center of the navigation pad to select Recents
Use the navigation pad to move up and down through the list of recent calls
Change the Ringtone
Press Applications
Use the navigation pad to move toSettings > Ringtone
Select a line using the navigation pad
Use the soft key to Play a sample of the ringtone
Press the soft key Set when you want to choose a selected ringtone
Adjust Screen Brightness
Press Applications
Select Settings > Brightness
Use the left side of the navigation pad to decrease brightness or the right side of the navigation pad to increase brightness
Press the soft key to Save
Change the Font Size
Press Applications
Select Settings > Font Size
Use the navigation pad to select your preferred option from the list
Press Set
Visual Voicemail
Back
Press Back to get to a previous option