Voicemail Quick Start Guide
PIN Requirements
PINs must be at least 6 digits
Cannot use the following
Consecutive digits, i.e. 123 or 321
Same digits, i.e. 111
Your campus phone number
Reuse of the previous 3 PINs
Self Service Portal PIN Reset
The portal can be used to reset the PIN if you forgot it.
Self Service Portal PIN Reset - VoIP
Voicemail Phone Prompts
Main Menu | |
|---|---|
Action | Key(s) |
Hear new messages | 1 |
Send a message | 2 |
Review saved messages | 3 > 1 |
Review deleted messages | 3 > 2 |
Setup Options | |
Change setup options | 4 |
Change Greetings | 1 |
Turn alternate greeting on/off | 1 > 2 |
Edit other greetings | 1 > 3 |
Change PIN | 3 > 1 |
Change recorded message | 3 > 2 |
Send a Message Prompts | |
|---|---|
Action | Key(s) |
Send Message | # |
Add Name | 9 > 1 |
Mark message urgent | 1 |
Request return receipt | 2 |
Mark message private | 3 |
Set future delivery | 4 |
Review recording | 5 |
Rerecord | 6 |
Add to the message | 7 |
Mark message secure | 9 > 3 |
Manage Message Prompts | |
|---|---|
Action | Key(s) |
Restart Message | 1 |
Play previous message | 1 > 4 |
Play next message | 1 > 6 |
Save | 2 |
Delete | 3 |
Reply | 4 |
Return call to sender | 4 > 4 |
Forward message | 5 |
Slow playback | 6 > 4 |
Fast playback | 6 > 6 |
Rewind message | 7 |
Pause or resume | 8 |
Fast forward | 9 |
Fast forward to end | # |
Play first message | 1 > 7 |
Play last message | 1 > 9 |
Help | 0 |
After Action Prompts | |
|---|---|
Action | Key(s) |
Replay Message | 1 |
Save Message | 2 |
Delete | 3 |
Reply | 4 |
Forward Message | 5 |
Save or restore as new | 6 |
Skip Message | 7 |
Play message properties | 9 |
Help | 0 |