Voicemail Quick Start Guide
PIN Requirements
You will be required to change your voicemail PIN every 180 days
PINs must be at least 6 digits
Cannot use the following
Consecutive digits, i.e.123
Same digits, i.e. 111
Your campus phone number
Reuse of the previous 3 PINs
Self Service Portal PIN Reset
The portal can be used to reset the PIN if you forgot it and when you are prompted to change it every 180 days.
Enter your Net-ID username and password
Click Login to continue
Click on the Messaging Assistant link
Select the Passwords menu > Change PIN
Enter your new PIN (see PIN requirements above)
Re-enter the PIN in Confirm New PIN
Click Save
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Voicemail Phone Prompts
Main Menu | |
---|---|
Action | Key(s) |
Hear new messages | 1 |
Send a message | 2 |
Review saved messages | 3 > 1 |
Review deleted messages | 3 > 2 |
Setup Options | |
Change setup options | 4 |
Change Greetings | 1 |
Turn alternate greeting on/off | 1 > 2 |
Edit other greetings | 1 > 3 |
Change PIN | 3 > 1 |
Change recorded message | 3 > 2 |
Send a Message Prompts | |
---|---|
Action | Key(s) |
Send Message | # |
Add Name | 9 > 1 |
Mark message urgent | 1 |
Request return receipt | 2 |
Mark message private | 3 |
Set future delivery | 4 |
Review recording | 5 |
Rerecord | 6 |
Add to the message | 7 |
Mark message secure | 9 > 3 |
Manage Message Prompts | |
---|---|
Action | Key(s) |
Restart Message | 1 |
Play previous message | 1 > 4 |
Play next message | 1 > 6 |
Save | 2 |
Delete | 3 |
Reply | 4 |
Return call to sender | 4 > 4 |
Forward message | 5 |
Slow playback | 6 > 4 |
Fast playback | 6 > 6 |
Rewind message | 7 |
Pause or resume | 8 |
Fast forward | 9 |
Fast forward to end | # |
Play first message | 1 > 7 |
Play last message | 1 > 9 |
Help | 0 |
After Action Prompts | |
---|---|
Action | Key(s) |
Replay Message | 1 |
Save Message | 2 |
Delete | 3 |
Reply | 4 |
Forward Message | 5 |
Save or restore as new | 6 |
Skip Message | 7 |
Play message properties | 9 |
Help | 0 |
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