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Adobe Creative Cloud Self-Service [Macintosh]

Adobe Creative Cloud Self-Service [Macintosh]

Adobe Creative Cloud on UW–O Managed Macintoshes

Users will now install the “Adobe Creative Cloud Desktop App - Self-Service” item from Managed Software Center (MSC).  You will need to log in to the Creative Cloud Desktop App with your NetID credentials, and install/update/manage the Creative Cloud applications of your choosing. Updates to individual applications will come from within the Creative Cloud Desktop App; MSC will not be managing updates to Adobe Creative Cloud products on campus (i.e. non-Lab) Macintoshes.

PLEASE NOTE: Macs dedicated for student worker usage, however, will be setup as a “Lab” and will still used MSC to install and remove individual Adobe applications per the terms of the Shared License which is granted to all enrolled students.

Process for Installing Adobe Creative Cloud on a University-owned and managed Macintosh

  1. Open MSC on your Macintosh

  2. Find “Adobe Creative Cloud Desktop App - Self-Service” item.

  3. Click install to begin the installation.

    adobe_CC_in_MSC1.png
    adobe_CC_in_MSC2.png

  4. MSC will download a few items, get things in order, and then prompt you to restart your Macintosh.

  5. Upon logging back in to your Macintosh, the Creative Cloud Desktop App should auto-launch and present you with another login screen. (If it doesn't, navigate to "Applications" -> "Adobe Creative Cloud" and open "Adobe Creative Cloud" within.)

  6. Enter your full email address and click Next.

    Username_screen.png

  7. Enter your NetID password at this screen.

    password_screen.png

  8. Satisfy any MFA requirements for your login attempt.

  9. Authentication will take place and you'll eventually be shown the screen below. You'll be able to browse and install any software listed there. You'll also get all updates through the Desktop App and use the Desktop App to uninstall applications, if you're in to that sort of thing. Consult Adobe's website for additional information regarding usage of the Desktop App: Launch Creative Cloud apps

    Apps_panel.png
    Apps_twinkie.png

     

  10. With NetID credentials, users are given two active installation sessions of Adobe products. Upon attempting to use a third installation, users will be presented with the following window and be asked to deactivate a previous session. This will not uninstall the Adobe programs from the deactivated Macintosh. This will simply log you out from your Adobe session on that Macintosh. When/If you return to the deactivated Macintosh, you’ll be able to repeat the process and re-activate your session.