Adobe Installation on University Devices

Adobe applications are no longer individually listed in Software Center, but instead users will need to install the Adobe Creative Cloud Desktop application. From within this application they will be required to login with their email address and email password (NetID). After logging in they will be able to install items without administrative privileges as pictured below.

PLEASE NOTE: This application will UNINSTALL most existing Adobe products on the computer and require a restart to actually use properly.

Adobe Federated Licensing Portal

Campus staff (currently only full-time) have been added to the Adobe Federated licensing portal. Although the email notification is disabled sometimes Adobe sends the email anyways. The email can be disregarded as the apps will be delivered via the respective software center.

Available Adobe Software

Installing Adobe Applications

All Adobe Creative Cloud applications must be installed through Software Center (Windows) or Managed Software Center (Mac).

With NetID credentials, users are given two active installation sessions of Adobe products. Upon attempting to use a third installation, users will be presented a window to sign out of one of the other devices to deactivate a previous session. This will not uninstall the Adobe programs.  This will simply log you out from your Adobe session. When/If you return to the deactivated computer, you’ll be able to repeat the process and re-activate your session.

If this is a computer used by faculty or staff then you should be able to do the install through Software Center or Managed Software Center

If this is a computer that will be used by student employees you will need to request a ticket be created following the instructions below.

Windows Computer Adobe Installation

Faculty / Staff Adobe Installation

1. Open Software Center

2. Use the search box to search for Adobe

3. Click on Install for Adobe Creative Cloud Desktop

4. This may require a restart (restart if needed)

5. Open the Adobe Creative Cloud Desktop app

6. Login with your full UWO email username and NetID password

7. A list of Adobe product that are available for install will show

8. Install the applications you prefer

Student Employee Adobe Installations

Contact the Help Desk at helpdesk@uwosh.edu or 920-424-3020 to create a ticket with the following information:

1. Note that the adobe application(s) will need to be use by a student employee

2. Provide the computer number(s) of the specific computers the student(s) will be using

3. Provide the applications that the student employee will need installed

4. Provide the Department and Location of the computer(s) that need the software installed

Mac Computer Adobe Installation

Faculty / Staff Adobe Installation

Please open the instructions for Adobe Creative Cloud Self-Service [Macintosh]

Student Employee Adobe Installations

Contact the Help Desk at helpdesk@uwosh.edu or 920-424-3020 to create a ticket with the following information:

1. Note that the adobe application(s) that will need to be use by a student employee

2. Provide the computer number(s) of the specific computers the student(s) will be using

3. Provide the applications that the student employee will need installed

4. Provide the department and location of the computer(s) that need the software installed

If you are receiving a message that an Adobe Application will expire or needs to be updated you will need to install that Adobe product from Software Center (Windows) or Managed Software Center (Mac).